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Privacy Policy

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1.         RECITALS

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    Application scope

 

 

1.1.      This Privacy Policy applies to personal data collected and processed at the web page of WINDURO YACHTING, obrt za usluge, vl. Ante Žaja, Zagreb, Kornatska ulica 1b, PIN: 93996256913 email: winduro.yachting@gmail.com

 

1.2.      This Privacy Policy is construed in accordance with the Regulation (EU) 2016/679 of European Parliament and Council (General Regulation on Dana Protection) which has entered into the force on 25 May 2018 and other legal acts regulating the dana protection in the Republic of Croatia.

 

1.3.      Personal data is each data related to identified or identifiable person. Accordingly, this Privacy Policy will be applied to all users of the web page – private persons, while it will be applied to the users of the web page – business entities only to the extent applicable for the private persons (e.g. name and surname and contact data of the contact person within the business entity)

 

2.         BASIC PRINCIPLES AND LEGAL BASIS FOR PERSONAL DATA PROCESSING

 

2.1.      WINDURO YACHTING processes users’ personal data taking into account the following personal dana protection principles:

 

–           personal data is processed in a lawful, fair and transparent manner,

 

–           personal data is collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes,

 

–           personal data is adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed,

 

–           personal data is accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay,

 

–           personal data can be kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed,

 

–           personal data is processed in a manner that ensures appropriate security of the personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organizational measures

 

2.2.      WINDURO YACHTING can process the users’ personal data on one of the following legal basis:

 

–           processing is necessary for the performance of a contract to which the user is party or in order to take steps at the request of the user prior to entering into a contract;

 

–           processing is necessary for compliance with a legal obligation to which WINDURO YACHTING is subject;

 

–           processing is necessary in order to protect the vital interests of the user or of another natural person;

 

–           processing is necessary for the performance of a task carried out in the public interest;

 

–           processing is necessary for the purposes of the legitimate interests pursued by WINDURO YACHTING or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal dana

 

3.         FOR WHICH PURPOSES WINDURO YACHTING COLLECTS USERS DATA ON THIS WEB PAGE?

 

    Cookies

 

 

3.1.      WINDURO YACHTING collects personal data via cookies. Processing of the personal data via cookies is regulated by the cookie tab, available on the web page, where the users can manage their preferences at any time.

 

    Booking data

 

 

3.2.      WINDURO YACHTING will collect the data entered by the users in the web page form for the purposes of enabling the reservation of yachting arrangement according to user’s declared preferences.

 

3.3.      WINDURO YACHTING will use the data in order to prepare, if feasible, a few arrangement offers to the user. Before the user accepts the offer, the user’s data will be processed exclusively by WINDURO YACHTING. After the user accepts the offer, WINDURO YACHTING will disclose to the user the identity of the charter who will directly provide the service and request the user’s permission for forwarding the user’s personal data to charter -service provider.

 

3.4.      Charters – service providers might be both, legal entities having the registered seat within or outside EU. After the users get in direct touch with service providers pursuant to Art 3.3. of this Privacy Policy, the users remain liable for getting familiar with the service provider’s privacy rules whereas WINDURO YACHTING will not bear any liability thereof.

 

    Photos and reviews

 

 

3.5.      WINDURO YACHTING can publish photos and reviews given by the guests. Both, photos and reviews can be given by the guest either self-initially, or upon request.

 

3.6.      Providing the photo or review is completely voluntary and unconditioned. The guest are authorized to withdraw the permission for publishing the photo and/or review at any time, without any consequences.

 

3.7.      In case where WINDURO YACHTING will publish the guest’s reviews, it will state the guest’s name, capital letter of the surname and country.

 

4.         LINKS TO OTHER WEB PAGES AND SOCIAL MEDIA

 

4.1.      WINDURO YACHTING can publish the links to the web pages of its partners or to social media profiles where WINDURO YACHTING has the user’s account (Facebook, LinkedIn, Instagram, Twitter, YouTube).

 

4.2.      WINDURO YACHTING can not warrant and is not liable for personal data protection status on such web pages and/or social media. The users are due to get familiar with the privacy policy at those pages and/or social media and use it on their own liability. WINDURO YACHTING will not bear any liability for any unlawfulness, including the lack of compliance of the web pages and/or social media with the Regulation.

 

5.         USERS’ RIGHTS; REALIZATION OF THE RIGHTS

 

5.1.      The user has a right to the access, deletion and limitation of personal data processing. The users can object to processing the personal data processed on basis of the legitimate interest. The users can, at any time, waive the consent for the processing based on consent.

 

5.2.      The users can get the information on collection of personal data, as well as to file objections and requests for the realization of the personal data rights through contact form at web page or by sending the inquiry at email winduro.yachting@gmail.com. The users can file the objection to the Supervisory body in the Republic of Croatia – Agency for Personal Data Protection via email azop@azop.hr or to the Supervisory body in the country of the user’s domicile.

 

6.         MISSCELANEOUS

 

6.1.      WINDURO YACHTING reserves the right to amend and supplement this Privacy Policy.

 

6.2.      All amendments and supplements of this Privacy Policy will be created and published

 

in the same manner as this Privacy Policy. The users will be informed of the amendments and supplements during the first next visit to WINDURO YACHTING’s web page.

 

This Privacy Policy has been updated on 27 March 2024

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Terms and Conditions

 

Welcome to WINDURO YACHTING, spot for arranging a perfect vacation on Adriatic Sea!

 

Owner of this web page is WINDURO YACHTING, obrt za usluge, vl. Ante Žaja, Zagreb, Kornatska ulica 1b, PIN: 93996256913 email: winduro.yachting@gmail.com

 

    Scope of services

 

 

WINDURO YACHTING directly and personally provides skipper’s services.

 

In cases where WINDURO YACHTING is personally unavailable for skipper’s services in wished period, WINDURO YACHTING will inform the guest thereof and, if possible, recommend, the skipper’s service by one of the trusted colleagues.

 

Pursuant to the declared guests’ preferences, WINDURO YACHTING will, in communication with trusted business partners, put best efforts to create offer for the boat in whished time period.

 

    Reservation

 

 

Please note that the reservation for WINDURO YACHTING is made in following order:

 

    • The guests declare preferred time period in which they want to use skipper’s services.

 

    • WINDURO YACHTING checks its availability for the designated time period and either confirms, or declines request for personal skipper’s services.

 

    • In case where WINDURO YACHTING declines the request for personal skipper’s services, it will put best effort to suggest some of the trusted skipper colleagues available in that period.

 

    • In case where WINDURO YACHTING confirms its personal availability, it creates the offer for its services.

 

    • The skipper’s services will be deemed reserved after the guest explicitly accepts the offer and pays the deposit in the amount of EUR 240,00 at least 1 month prior to the beginning of the reserved vacation. The amount of EUR 240,00 will be deducted from the final price of the skipper’s services.

 

 

This reservation policy refers only for WINDURO YACHTING personal skipper’s services. For the reservation policy of other legal subjects potentially involved (e.g. other skippers and/ or charters etc.), please contact those service providers directly.

 

    Cancellation policy

 

 

In case where guest cancels the reservation for WINDURO YACHTING’s skipper’s services more than 15 days from the date of the beginning of the vacation, the guest can do it without any consequences. In that case, WINDURO YACHTING will refund the paid deposit amount within 15 days as of the date of cancelling the reservation.

 

In case where guest cancels the reservation for WINDURO YACHTING’s skipper’s services 15 or less days from the date of the beginning of the vacation, the guest does not have a right to realize a refund the paid deposit.

 

The cancellation policy refers only to the reservations for the WINDURO YACHTING’s direct and personal skipper’s services made in accordance with this Terms and Conditions. For the cancellation policy of other legal subjects potentially involved (e.g. other skippers and/ or charters etc.), please contact those service providers directly.

 

    Limitation of liability

 

 

WINDURO YACHTING is liable for the performance of the personal skipper’s services.

 

WINDURO YACHTING does not undertake any liability for the services of other legal subjects potentially involved (e.g. other skippers and/ or charters etc.). WINDURO YACHTING acts neither as a broker, or a representative of any of the persons/ legal entities involved.

 

WINDURO YACHTING’s intention is to provide the recommendation and information on potential service providers. The guests are not in any way conditioned or obliged by the recommendation and/or information provided by WINDURO YACHTING. The guests remain completely free and liable for the choice of other service providers.

 

    Communication

 

 

All inquiries and objections can be filed via email address and phone number as stated in the Contact column at the web page.

 

Please have in mind that all objections will be resolved as soon as possible and at longest within statutory deadline of 15 days.

 

All other inquiries will be resolved pursuant to their urgency. Requests for the reservations of WINDURO YACHTING personal skipper’s services are usually resolved within 1 working day.

 

These Terms and Conditions have been updated on 1 December 2024.

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